Jan 14, 2011 | Daphne B. | ,
My boss and coworkers recommended Murray's to me when I started working at my current job. At first, I thought they did so because Murray's is near our office (and they offer free shuttle services). But after bringing my car there and using other auto shops, quickly realized that my car runs way better if I let Murrays do their magic.
Like everyone has stated in their reviews, the staff are fast, efficient and very friendly. Have yet to see the place quiet or doing a lull -- everyone from the office to the garages are always working. To me, that's a good sign. Plus, the customers I do see waiting in the lobby appear to be long time customers -- always see them greeting the staff on a first name basis.
And they are honest -- being a girl, was worried that any auto shop will look at me and see "Sucker" tattooed on my forehead. Not at Murray's -- they're willing to answer your questions and explain options if you ask. If something else needs to be done besides what you initially agreed upon -- they'll call you. And oh yeah, did I mention that their prices are WAY better than what most places offer? I brought my car to the dealer for repairs one time and got seriously bilked. Went to Murrays to do the same job -- not only did they fix the issues, but I paid way less.
Parking's a bit of a challenge around there since the street has restricted areas where you can park your vehicle -- if you're in doubt, the Murray's staff will tell you where to park your car during drop off. And they offer a free shuttle service to take you to and from work - big perk when the weather's crappy.
Overall -- this is the place to go. Heck, I live in VA but am willing to have my car towed to Murray's if needs be. Won't trust my car to anyone else at this point.